{"id":804,"date":"2019-07-14T14:04:29","date_gmt":"2019-07-14T14:04:29","guid":{"rendered":"http:\/\/nervous-ocelot.w6.wpsandbox.pro\/?page_id=87"},"modified":"2026-09-10T21:43:04","modified_gmt":"2026-09-11T00:43:04","slug":"faq-4","status":"publish","type":"page","link":"https:\/\/teste.clarideia.com.br\/en\/faq-4\/","title":{"rendered":"FAQ"},"content":{"rendered":"

Frequently Asked Questions (FAQ) \u2013 Rules and Operations<\/h1>\n\n\n\n

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\ud83d\udd52 Check-in and Check-out Times and Stay Fees<\/h1>\n
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    What are the standard check-in and check-out times?<\/b><\/div>\n
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      Standard check-in:<\/b> starting at 2:00 PM<\/span>.<\/span><\/div>\n<\/li>\n
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      Standard check-out:<\/b> until 12:00 PM<\/span>.<\/span><\/div>\n<\/li>\n<\/ul>\n<\/li>\n
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      How do fees for non-standard check-in times work?<\/b><\/div>\n
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        To Check-in between 9 a.m. and 2 p.m.<\/b>, there is an additional fee of R$ 30,00<\/b>.<\/div>\n<\/li>\n
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        To Check-in before 9 a.m.<\/b>, a new full daily rate will be charged.<\/div>\n<\/li>\n<\/ul>\n<\/li>\n
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        How do the rules and fees for late checkout or extending a stay work?<\/b><\/div>\n
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          Payment for late checkout or extension must be made by 11AM<\/b>.<\/div>\n<\/li>\n
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          For departures between 12:00 PM and 2:00 PM<\/b>, there is an additional fee of R$ 30,00<\/b>.<\/div>\n<\/li>\n
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          For departures between 2 p.m. and 6 p.m.<\/b>, the additional fee is R$ 50,00<\/b>.<\/div>\n<\/li>\n
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          For departures after 6 PM<\/b>, a new full daily rate will be charged.<\/div>\n<\/li>\n<\/ul>\n<\/li>\n
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          What time is breakfast served?<\/b><\/div>\n
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            Monday through Saturday:<\/b> from 7 a.m. to 9 a.m.<\/span>.<\/span><\/div>\n<\/li>\n
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            Sundays and holidays:<\/b> from 8 a.m. to 10 a.m.<\/div>\n<\/li>\n<\/ul>\n<\/li>\n
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            What are the kitchen's operating hours?<\/b> The kitchen is available for guests' use. 11 a.m. to 10 p.m.<\/b><\/span>. Taking kitchen utensils to the rooms is not permitted.<\/span>.<\/span><\/div>\n<\/li>\n
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            When is the cleaning done?<\/b> The cleaning of the shared environments<\/b> occurs from the 10 a.m. to 12 p.m.<\/b><\/span>.<\/span><\/div>\n<\/li>\n
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            How do quiet hours work?<\/b> Starting at 22:00<\/b>, quiet hours and lights-out begin (including silencing mobile phones and ensuring screens do not light up)<\/span>.<\/span><\/div>\n<\/li>\n<\/ul>\n

            Laundry Service<\/h3>\n
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              How does the laundry service work?<\/b><\/div>\n
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                Leave the clothes in the basket available at reception until 10:00<\/b><\/span>.<\/span><\/div>\n<\/li>\n
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                Payment is made upon delivery of the clothes.<\/span>.<\/span><\/div>\n<\/li>\n
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                The delivery time is up to 24 hours<\/b><\/span>.<\/span><\/div>\n<\/li>\n
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                The amount is R$ 55.00 per load<\/b><\/span>.<\/span><\/div>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                \ud83d\udd11 Keys, Accommodations, and Shared Living<\/h3>\n
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                  What is provided at check-in?<\/b> Two keys are provided (one for the locker\/room and another for the entrance door), as well as bed linen<\/span>. These items must be returned at check-out<\/span>.<\/span><\/div>\n<\/li>\n
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                  Is it permitted to receive visitors or unregistered individuals?<\/b> It is not. It is strictly prohibited<\/b> bring unregistered people to the establishment.<\/span>.<\/span><\/div>\n<\/li>\n
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                  What are the rules for bunk beds and shared rooms?<\/b><\/div>\n
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                    Bunk beds may not be occupied by more than one person; two people cannot share the same bed.<\/span>.<\/span><\/div>\n<\/li>\n
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                    Any attempt at sexual involvement will result in immediate expulsion<\/b><\/span>.<\/span><\/div>\n<\/li>\n
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                    Food and drinks are not allowed in shared rooms.<\/span>.<\/span><\/div>\n<\/li>\n
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                    Moving any furniture (tables, chairs, beds, etc.) is prohibited.<\/span>.<\/span><\/div>\n<\/li>\n<\/ul>\n<\/li>\n
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                    Is there a dress code for the common areas?<\/b> Yes. Walking around the hostel in just underwear or a towel is prohibited<\/span>.<\/span><\/div>\n<\/li>\n
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                    What happens if I don't use the bathroom correctly?<\/b> We ask that Do not throw paper into the toilet<\/b> and press the button until the toilet cistern empties completely.<\/span>.<\/span><\/div>\n<\/li>\n<\/ul>\n

                    \ud83e\uddf0 Services, Rentals, and Item Fees<\/h3>\n
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                      What extra items can be rented or purchased?<\/b><\/div>\n
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                        Towel:<\/b> R$ 10,00<\/span><\/div>\n<\/li>\n
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                        Blanket \/ Throw:<\/b> R$ 15,00<\/span><\/div>\n<\/li>\n
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                        Kit (eye mask and ear protection):<\/b> R$ 20,00<\/span><\/div>\n<\/li>\n<\/ul>\n<\/li>\n
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                        What happens in the event of loss or damage to hostel items?<\/b> If the items are not returned or are damaged, fees will be charged via Pix or card.<\/span>:<\/span><\/div>\n
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                          Keys: R$ 50.00<\/span><\/div>\n<\/li>\n
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                          Throw blanket: R$ 200.00<\/span><\/div>\n<\/li>\n
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                          Towel: R$ 100.00<\/span><\/div>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>","protected":false},"excerpt":{"rendered":"

                          Perguntas Frequentes (FAQ) – Regras e Funcionamento \ud83d\udd52 Hor\u00e1rios de Check-in, Check-out e Taxas de Perman\u00eancia Qual \u00e9 o hor\u00e1rio padr\u00e3o de Check-in e Check-out? Check-in padr\u00e3o: a partir das 14:00 (2 PM). Check-out padr\u00e3o: at\u00e9 as 12:00 (12 PM). Como funcionam as taxas para hor\u00e1rios de Check-in diferenciados? Para Check-in entre 9h e 14h, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-builder.php","meta":{"footnotes":""},"class_list":["post-804","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/teste.clarideia.com.br\/en\/wp-json\/wp\/v2\/pages\/804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teste.clarideia.com.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/teste.clarideia.com.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/teste.clarideia.com.br\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/teste.clarideia.com.br\/en\/wp-json\/wp\/v2\/comments?post=804"}],"version-history":[{"count":3,"href":"https:\/\/teste.clarideia.com.br\/en\/wp-json\/wp\/v2\/pages\/804\/revisions"}],"predecessor-version":[{"id":1044,"href":"https:\/\/teste.clarideia.com.br\/en\/wp-json\/wp\/v2\/pages\/804\/revisions\/1044"}],"wp:attachment":[{"href":"https:\/\/teste.clarideia.com.br\/en\/wp-json\/wp\/v2\/media?parent=804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}